Whether you're a homeowner dealing with a door that won't budge, a property manager chasing a fast strata fix, or a landlord whose tenant just called with an urgent repair — Scott Riddle and the Ace Garage Doors team have been handling exactly these situations across Dee Why for more than 25 years. Over 5,300 projects completed across the Northern Beaches. When you call, Scott answers.

Same-day garage door repairs, roller door servicing and motor replacements across Dee Why. Free quotes, no callout fee — ever. Call Scott now.

"Dee Why keeps us busy — and that's no surprise. You've got a high density of rental properties, older roller door systems that have done years of hard work, and strata buildings where a broken door affects everyone in the block. We know how to turn these jobs around fast because we're based just up the road in Collaroy Plateau. No one's driving from the city to get here." — Scott Riddle, Ace Garage Doors

Quick Garage Door Answers — Dee Why

Q: Can you handle strata garage door repairs in Dee Why? A: Yes. Ace Garage Doors works regularly with strata managers, property managers and landlords across Dee Why. Scott understands the urgency of strata repairs — when a common garage entry fails, it affects every resident in the building. Same-day response is available for urgent strata faults.

Q: Is there a callout fee for Dee Why repairs? A: Never. All quotes and site visits are completely free. Scott assesses the fault, provides a written quote, and no work begins until you've approved it. No surprises, no hidden charges.

Q: Do you repair high-usage roller door motors in Dee Why? A: Absolutely. High-density living means motors in Dee Why unit blocks run far more cycles daily than a standard residential door. Scott stocks compatible replacement motors for the most common systems, and most motor replacements are completed same-day.

Why Dee Why Locals Choose Scott Riddle for Garage Door Repairs

Dee Why is one of the Northern Beaches' most active suburbs for garage door repairs — and Scott knows exactly why. High-density living, a large volume of rental properties, older roller door systems that have been running hard for years, and salt air off the ocean working quietly on springs and motors in the background. It's a combination that keeps a garage door specialist busy.

What sets Ace apart in Dee Why isn't just the speed of response — it's the consistency. B Green called three companies when his door gave out. Scott called back within five minutes. Roy arrived the same afternoon, texted ahead with his arrival time, talked through the options without upselling anything unnecessary, and had the job done by 3 pm. That's the standard, not the exception.

Property managers in particular have come to rely on Ace for fast, no-fuss turnarounds. When a tenant calls because the roller door on their unit block won't open, you need someone who answers the phone, shows up when they say they will, and fixes it properly the first time. Scott, Margaret and Roy operate exactly that way — every call handled personally, every job followed through.

The Ace Standard of Excellence

Fast response, genuinely local — Ace is based in Collaroy Plateau, minutes from Dee Why. When Andrea called the day before she needed a repair, it was fixed before 10 am the next morning. That's what local actually means.

Strata-ready service — Scott understands common property repairs, urgency protocols and the need to communicate clearly with strata managers. No back-and-forth. One call, one visit, job done.

No callout fee. Ever — the quote is free, the site visit is free, and nothing starts until you've approved it in writing. Lorraine Hounslow described Scott as "friendly, knowledgeable and excellent on customer service." That reputation is built on this approach.

Honest advice, no pressure — Scott will tell you straight if a motor can be repaired rather than replaced. After 5,300-plus jobs, he has no reason to oversell.

The whole team delivers — Scott takes the call, Margaret coordinates the job, Roy gets it done. Jack Cogan described the experience as "really positive — very responsive and got the job done very promptly." That's the team working as one.

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How It Works — From First Call to Fixed Door

Step 1: Call or contact Scott directly. Every enquiry is handled personally by Scott. You'll get a straight answer about what's involved and a rough cost estimate — no call centre, no message bank, no waiting.

Step 2: Free on-site assessment. Scott or Roy will visit to inspect the door, assess the fault and discuss your options. A written quote follows with no hidden costs and no obligation to proceed.

Step 3: Lock in a time. Most repairs happen the same day or the next morning. For strata jobs, Scott coordinates directly with the building manager to minimise disruption to residents.

Step 4: The job gets done properly. Scott or Roy completes the work, walks you through what was done, demonstrates the repaired system and cleans up before leaving. You're not left with questions.

Step 5: Ongoing support. If anything needs adjusting after the job, the team comes back and sorts it. Several Dee Why clients — including property managers — have been calling Ace for years because the follow-through is consistent.

Quality You Can Count On — Backed by Manufacturer Warranties

Every installation carried out by Ace Garage Doors complies with Australian Standard AS/NZS 4505, covering wind loading, safety and operational performance. For Dee Why properties, Scott pays particular attention to coastal exposure during the quoting process — specifying marine-grade hardware for doors within 500 metres of the waterline as standard practice, not an optional extra.

All B&D doors installed by Ace carry manufacturer warranties of up to 7 years. Install a B&D door and motor together and that extends to 10 years. Merlin and Gliderol products carry their own manufacturer warranties confirmed at installation.

Scott backs his workmanship personally. If something isn't right after the job, the team returns and fixes it — no argument, no invoice. That's how Ace has operated for 25 years and it's not changing.

Garage Doors in Dee Why — What Makes This Suburb Different

Dee Why has changed considerably over the past two decades. The beachside suburb that once ran quietly on fibro cottages and low-rise flats has grown into one of the Northern Beaches' busiest residential hubs — a mix of modern apartment towers, older unit blocks, new townhouses and the kind of freestanding homes that don't come up often.

For garage doors, this density creates a specific set of challenges. Roller doors in older unit blocks are often running on motors that were installed a decade or more ago, cycling far more times daily than they were designed for. Salt air off the beach works on springs and tracks constantly. Tenants call property managers. Property managers need fast solutions. Scott understands this cycle intimately — and has built Ace's Dee Why service around it.

The rental market here means doors can't be down for days while parts are ordered. They need to be assessed fast, repaired same-day where possible, and followed up properly. It's also why honest diagnosis matters — a landlord doesn't want to spend on a full motor replacement if a service and adjustment will buy another two years of reliable operation. Scott gives it to you straight either way.

Pittwater Road connects Dee Why to the rest of the Northern Beaches corridor, and Ace's position in Collaroy Plateau means the team is typically on-site in Dee Why within fifteen to twenty minutes of a call. That proximity — combined with a van stocked with common parts for the door systems most prevalent in this suburb — is why same-day repair is the norm here, not the exception.

Garage Door Standards and Compliance in NSW

Australian Standard AS/NZS 4505 sets the requirements for garage door design, construction and installation in NSW, covering structural load capacity, wind resistance and operational safety. For Dee Why properties — particularly those in strata buildings or exposed coastal positions — compliance with these standards matters both for safety and for insurance purposes.

Scott assesses wind category and coastal exposure requirements on every job. For roller doors in Dee Why's beachside strata buildings, marine-grade coatings on steel curtains are a standard specification, not an upgrade. Motors should have weather-sealed housings appropriate for coastal humidity. Tracks and springs specified for inland conditions can corrode prematurely in a beachside environment — a fact that becomes obvious when a spring snaps after three years instead of ten.



For strata managers and property managers, Scott can provide written documentation of the work completed, hardware specifications and compliance notes where required for building records. If you're managing a Dee Why property and need to keep maintenance records up to date, Scott makes that easy.

Suburbs We Service Around Dee Why



Ace Garage Doors services the full Northern Beaches corridor from its Collaroy Plateau base. Regular service areas surrounding Dee Why include Collaroy, Narrabeen, Brookvale, Manly, Cromer, Wheeler Heights, Freshwater and Curl Curl. The team also covers the wider North Shore including Chatswood, St Ives, Gordon, Turramurra and Wahroonga. Same-day response is standard across the Northern Beaches.

Frequently Asked Questions — Garage Door Repairs Dee Why

Q: How much does a garage door repair cost in Dee Why?

A: General repairs typically range from $150 to $500, depending on the fault. Spring replacements sit between $200 and $400. Scott confirms the price in writing before any work begins — no callout fee, no obligation after the free quote.

Q: Do you work with strata managers and property managers?

A: Yes, regularly. Scott understands the urgency of common property repairs and the documentation requirements for strata buildings. Same-day response is available for urgent strata faults in Dee Why.

Q: My roller door motor is slow and noisy — does it need replacing?

A: Not necessarily. A slow, noisy motor can sometimes be restored with a service and lubrication — Scott will diagnose on-site and give you an honest assessment. If the motor has reached end of life, he'll explain why and quote a replacement. Most motor assessments and replacements are completed same-day.

Q: Can you repair a door that was installed by another company?

A: Yes. Ace services all major brands regardless of who installed them originally. If it's a garage door, Scott can work on it.

Q: How does salt air affect garage doors in Dee Why?

A: Significantly. Salt-laden air accelerates corrosion on springs, tracks and motor components — especially for properties within 500 metres of the beach. Scott specifies marine-grade hardware for coastal properties and can inspect existing doors for salt-related wear during any service visit.

Q: Do you provide same-day repairs in Dee Why?

A: Yes, for most repair types. The Collaroy Plateau base puts the team within fifteen to twenty minutes of Dee Why. The van carries common parts for the door systems most frequently seen in this suburb, which means most faults are resolved on the first visit.

Q: What if the repair turns out to be more complex than expected?

A: Scott will tell you on-site if the scope changes before proceeding with any additional work. The price you're quoted is the price you pay for that scope — no surprises, no bill shock.

Book Your Free Quote Today — Dee Why

Scott handles every enquiry personally — no call centre, no message service, no waiting days for a callback. Whether you're a homeowner, a landlord or a strata manager, you'll speak directly to the person who gets the job done.

No sales pressure. No follow-up calls chasing a decision.

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Scott has availability in Dee Why and  surrounding suburbs this week. Contact Ace Garage Doors now for a free, no-obligation quote. Same-day response available 24/7.